I’ve lost count of how many business owners tell me they give “great customer service” just because they’re friendly, deliver what was ordered, and send a quick thank-you. That’s not service, that’s the bare minimum. Customers don’t stick around because you did what they paid…
My thoughts about coaching… In the dynamic world of business, staying ahead of the curve is no longer a luxury; it’s a necessity. The landscape is evolving at an unprecedented pace, with increased competition, younger and more ambitious entrepreneurs, and rapidly advancing technology. In this…
Is your Business Due a Spring Clean? We’ve all heard the term “Spring Cleaning”. It conjures up an image of clearing the clutter and physically cleaning rooms in your home or office. For your business, spring cleaning is really a time to reset, reorganise and…
