I’ve lost count of how many business owners tell me they give “great customer service” just because they’re friendly, deliver what was ordered, and send a quick thank-you. That’s not service, that’s the bare minimum. Customers don’t stick around because you did what they paid…
Most business owners cringe when they hear the word “selling.” It brings up images of pushy pitches, awkward silences, and people tuning out before you’ve even made your point. But here’s the thing, persuasion isn’t about slick talk or forcing someone’s hand. It’s about communication.…
You didn’t start a business to become its most overworked employee. Let’s be real, if everything still runs through you—approvals, decisions, troubleshooting—you’re not leading a business. You’re running a glorified job. Not only that, if you don’t step out of the day-to-day, your business can’t…
If you’re feeling like you and/or your business is stuck in a rut, chasing updates, fixing mistakes, or repeating yourself, it’s not because you’ve got the wrong people. It’s because the alignment in your business and your team is off. When your team does…
How Business Owners can Get Off the Cashflow Rollercoaster and Take Control of Their Profit Let’s be real—too many business owners are busy but broke. You’re bringing in sales, working hard, staying “productive”… But the profit? It’s not showing up. Cash is tight. Stress is…
If your business feels stuck, chances are you might be too. There is something that a lot of entrepreneurs try to avoid; Your business can only grow as fast as you do. So what does that really mean? Well, you could have the…
Why Cashflow is King You can have a great product, a solid team, and even steady sales, however if you don’t have control over your cash, your business will always feel like it’s on the edge. Cashflow is more than just numbers on a spreadsheet.…
Running a business is demanding. You’ve got big decisions to make, deadlines to hit, and a team that looks to you for clarity. The problem? Most business owners are working from a state of constant overload—chasing tasks instead of driving strategy. Here’s the truth: Focus…
Hello, Luke Kay here, welcoming you to our latest Make Your Business Work article, where we unlock the secrets to achieving high performance in every aspect of your life and business. Today, we’re diving into a powerful concept: embracing high performance can help everyone, no…
The Importance of Routine for High Performance: Unlocking Consistent Success Welcome back to a fresh blog post, where we uncover the secrets to achieving high performance in every aspect of your life and business. Today we’re talking about something super important for keeping up high performance:…
The Power of Delegation for High Performance In the fast-paced world of business, mastering delegation is not just a skill but a strategic advantage. Delegation allows business leaders to focus on critical tasks that drive growth while empowering their team members to take on…
How to be a Strong Leader in Business by Luke Kay For your business to thrive and to achieve your goals, you need to be able to guide and inspire your team. If you’re not a strong leader, how do you expect your employees to…
