How to Build a High Performance Business
When you talk to business owners about what a high-performance business would look like to them, they’ll often go straight into talking about revenue and profit. And that’s ok, they’re great things to use as a measure of how your business is performing.
If you want to create a high-performance business though, these two measures are likely to be way down the list of key things you’ll need to focus on, well unless you’re planning on doing it all on your own.
“You don’t build a business – you build people – and then people build your business” Zig Ziglar
If you want to build a high-performance business, you’ll need a high-performance team first. A team who clearly understand what is expected of them in their role and who have the opportunity to use their strengths every day, rather than being shoe-horned into a role that’s not quite right for them. They should be able to work well together, be enthusiastic about where your business is headed and feel valued in what they do.
“Culture eats strategy for breakfast” Peter Drucker
That team sounds amazing on paper, right? Sadly, there are very few business owners who have this sort of high-performance team through pure luck. It takes a lot of work and it has to start with you.
If you aren’t clear about the direction your business is headed in, how can your team be? If you haven’t set clear goals, both long and short term, how do you know the actions that your team will need to carry out to achieve those goals?
If you haven’t defined a clear culture statement, detailing the types of behaviours you’d like to see displayed by your team, how can they know what’s acceptable? And when you’re recruiting, how will you spot the behaviours and characteristics that will fit well with your team if you don’t know what they are?
“The bottleneck is always at the top of the bottle” Peter Drucker
As a business owner, it won’t come as any surprise that the buck stops with you. And it’s likely you have a lot of this “stuff” in your head. Of course, you know the direction you’d like your business to take and the growth you’d like to achieve, they’re probably the very reasons you set up in the first place.
If you want to take your business from moderate performance to high performance, you’ll need to make some changes to how you approach your business so that this can filter down to your team and ultimately your results.
If you’re looking to take your business from moderate to high performance, why not book a free discovery call with me and we can review where your business is now, where you’d like it to be and create a plan to get you there.
